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If you recently turned on two-step verification See if one of the scenarios below applies to you. Sometimes changing settings in your account can affect how you sign in, and resetting your password won't fix it. After you enter that code on the next screen, you'll be able to make a new password.

If you have security info on your account, we'll send a one-time code to the alternate ph.no.

Enter the characters you see on the screen (this lets us know you're not a robot), then click Next.

This could be any email address, or an email ending in a Microsoft domain like or. or Skype ID you used when you made your Microsoft account.

Choose the reason you need your password reset, then click Next.

If you Forgot your Microsoft Account Password and can't remember, reset it If these don't help get you back in to your account, try resetting your password or see if one of the other scenarios below applies to you and give them a try.

Clear your browser history, or try signing in to your account from a different internet browser.

If you remember your password but it isn’t working, make sure that Caps Lock is turned off and that your email address is spelled correctly.Here are some suggestions to help you get back into your account as quickly as possible. If you're having trouble signing in to your Microsoft account, there could be a few different reasons for that – like you can't remember your password, have two-step verification turned on, or are travelling or using a new device. How to Reset Microsoft Password | Change Account live Password Modified on: Tue, 24 May, 2022 at 4:31 PM